Before you open an account on xbaj8, these terms set out what we expect from you and what you can expect from us — covering everything from how your account works to how transactions are recorded. Access to xbaj8 depends on your local law and eligible region, so read these conditions carefully before proceeding.
Account access rules
Transaction records
Wallet & payment conduct
Eligibility by region
POLICY POSTURE
How These Terms Apply to Your Account
These terms form the agreement between you and xbaj8 when you register and use the platform. By creating an account, you confirm that you have read, understood, and accepted every condition written here. We may update these terms when our services change or when applicable rules require it — continued use of your account after any update means you accept the revised version. Access to xbaj8 is only available where permitted under your local law and in eligible regions; it is your responsibility to check whether using this platform is lawful where you are located. Your account is personal to you: you may not share login credentials, allow another person to operate your account, or open more than one account. All transactions processed through bKash, Rocket, or any other supported payment method are subject to the conditions in these terms as well as the rules of the payment provider you use. We keep a record of account activity, deposits, and withdrawals in your account history — that record is the reference point for any dispute. If you believe a transaction record is incorrect, the process for raising that is set out in the rights section below. These terms are written in English; in any conflict between a translated version and the English text, the English version applies.
bKash
Deposits and withdrawals made via bKash are logged in your account transaction history. Any query about a bKash transaction should reference the transaction ID shown in that record.
Rocket
Rocket payments follow the same recording process. Your account history shows the amount, date, and status of every Rocket transaction you initiate.
Eligible Regions
Access is restricted to regions where use of this platform is lawful. We do not accept accounts from regions where local law prohibits online gaming or wagering activity.
Policy Updates
When we update these terms, we post the revised version on this page. The date shown at the top of the page reflects the most recent revision.
TERMS COVERAGE
What Falls Inside and Outside These Terms
These terms cover your account relationship with xbaj8 — not every service you might connect to from this platform. Understanding the boundary helps you know where to direct a question.
Account Access
Your login, account settings, identity verification steps, and session activity are all governed by these terms. Any restriction we place on account access will reference a specific condition here.
Transactions
Deposits and withdrawals processed through supported payment methods — including bKash and Rocket — fall within these terms. The payment provider's own rules also apply to the transfer on their side.
Site Content
Game content supplied by studios available in the lobby — Spadegaming, PG Soft, CQ9, JDB, and Habanero — is governed by those providers' own terms. We make their titles available; we do not control their individual game rules.
Third-Party Services
External links, payment apps, and any service not operated directly by xbaj8 are outside the scope of these terms. We are not responsible for the conduct or policies of third-party providers.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have several practical options when it comes to your account data and how we handle it. Your transaction history is visible in the signed-in account area — check there first if you need a record of a specific deposit or withdrawal. If you spot an error in your account details, such as a name or contact entry that does not match your documents, you can request a correction by contacting support with the relevant evidence. For questions about how your data is stored or used, you can submit a written request through the support channel and we will respond within a reasonable period. If you want to close your account, that option is available in account settings; any pending transactions will be settled before closure is confirmed. We do not act on verbal requests for account changes — all formal requests must come through a logged channel so there is a clear record on both sides.
Review Records
Your full transaction history is available in the account area once you are signed in. Filter by date or payment method to locate a specific bKash or Rocket entry.
Correct Account Details
Submit a correction request through the support channel with supporting documents. We will update the record and confirm the change in writing.
Raise a Query
If a transaction record looks wrong, note the transaction ID from your account history and contact support. We will investigate and respond with our findings.
Request Account Closure
Account closure can be initiated from account settings. Pending balances are settled first; once confirmed, access is removed and records are retained per our data policy.
POLICY CONTACT
How to Reach Us About These Terms
If you have a question about these terms or need to raise a formal request, use the contact routes below. We handle policy queries through logged channels so every exchange has a clear record.
Live Chat
Open the chat widget from any page while signed in to ask a question about your account or these terms. Responses are handled by the support team during operating hours.
Email Support
Send a written query or formal request to our support address listed in the account help section. Include your account reference and a clear description of your question.
Help Centre
The help centre covers common questions about account access, transaction records, and policy conditions. Check there before submitting a request — many answers are already published.
DATA & SECURITY
How We Handle Your Account Data
We take the handling of your information seriously and apply consistent practices across data storage, access security, and record retention.
Data Storage
Account data — including personal details and transaction records — is stored on secured servers. We do not sell or share your personal information with third parties outside what is required to process your transactions or comply with applicable rules.
Cookies
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how some features work.
Account Security
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login with anyone. If you suspect unauthorised access, contact support immediately through the live chat or email route.
Retention & Changes
We retain account and transaction records for as long as required by applicable rules. To request a change to how your data is handled, or to ask what data we hold, submit a written request through the support email listed in your account help section.
TERMS FAQ
Common Questions About These Terms
Answers to the questions we hear most often about account conditions, data handling, and policy scope.
Who do these terms apply to?
These terms apply to anyone who opens an account on xbaj8. By registering, you confirm you have read and accepted them. Access is only available where permitted under your local law and in eligible regions — it is your responsibility to verify this before registering.
What happens if xbaj8 updates these terms?
We post the updated version on this page with a revised date. Continuing to use your account after an update means you accept the new terms. If you do not agree with a change, you should stop using the platform and request account closure through account settings.
How do I check my transaction history?
Sign in to your account and open the transaction history section. Every deposit and withdrawal — including those made via bKash or Rocket — is listed there with a date, amount, and status. Use that record as your reference if you need to raise a query.
Can I share my account with someone else?
No. Your account is personal to you and may not be shared or operated by another person. Opening more than one account is also not permitted. Accounts found to be shared or duplicated may be restricted pending review.
How do I request a correction to my account details?
Contact support through the email channel listed in the account help section. Include your account reference and the documents that support the correction. We will update the record and confirm the change in writing once verified.
What data does xbaj8 hold about me and how long is it kept?
We hold the personal details you provided at registration and a full record of your account activity and transactions. Retention periods follow applicable rules. To ask what data we hold or to request a change, submit a written request through the support email route in your account help section.